and while you enter into online agreements with users of the Website who are offering services (a “Business Service Provider”, “Providers”) and users of the Website who are seeking services (a “Service Customer”, “Customer”) where “Services” constitutes to any type of work needed to complete a Job requested by the Service Customer typically but not limited to Logistics.
RealEstatePros acts as an online hub to connect Service Customers to the Service Providers by facilitating the distribution and publication of user submitted information.
How RealEstatePros Works
RealEstatePros acts only as an online hub to connect prospective Service Customers needs to the services of the Business Service Providers by facilitating information between the two parties. Customers will be connected with Providers regarding their request and enter into transaction agreements with Providers of choice to engage in Real Estate Services. Further, these agreements will be subject to the Provider’s own Terms and Conditions.
Such transaction agreements are bound only between the Customer and the Provider and both parties acknowledge that RealEstatePros acts only as a neutral facilitator and has no direct participation in these agreements.
You acknowledge and agree that you will NOT use the Website for purposes other than its intended use including the attempt to copy, reverse engineer or reconstruct any part of or other versions of the Website in any type platform for self gain unless you have written consent from RealEstatePros.
To access certain customer support features you are required to submit personal identifiable information about yourself and agree to any information you provide to RealEstatePros will always be correct, accurate and kept up to date.
You agree to taking personal accountability and responsibility for maintaining the confidentiality of any username, passwords and personal identifiable information you may need to access the Website or retrieve such information and therefore agree to notify RealEstatePros immediately of any unauthorised use of your account and any other breach of security.
As the user of the account you will be responsible for all activities that take place under your account with or without your knowledge and whether or not you have notified RealEstatePros of any unauthorised use.
Code of Conduct
By interacting and participating in the Services of RealEstatePros you agree to: General
Not use the RealEstatePros Website to:
- Conduct, promote or provide information about illegal activities;
- Mislead, abuse, harass, threaten, defame or otherwise offend others;
- Engage in or promote any surveys, contests, pyramid schemes, unsolicited emails or spamming;
- Impersonate or create a profile for someone else or entity other than who you represent;
- Solicit passwords or personal information for malicious intent.
Not to engage in the following prohibited activities such as:
For Service Customers
- Copy or Mirror any part of the RealEstatePros Website without prior written consent to do so;
- Using robots, spiders, other devices or processes to trawl the Website to collect information in any way;
- Modify, translate, sell, disassemble or reverse engineer and part of the RealEstatePros Website and its Services with exception only permitted by law.
- Using references to RealEstatePros to direct other people to any other website unless you have written authorization to do so.
You agree to:
For Business Service Providers
- Only post honest and fair comments and reviews in your feedback relevant towards the Service and Customer Service you experienced from Business Service Providers.
- Only submit legitimate requests in the RealEstatePros Website and prohibited from submitting requests that are fictitious, phony or bogus.
- and acknowledge that Business Service Providers represent themselves as an entity and have their own terms and conditions should you choose to engage in any business dealings with them, they do not hold or represent Emagic Ltd in any way.
You agree to:
- Only list accurate information in relation to your entity and the services you provide.
- Only post honest and fair comments in response to the feedback from Service Customers.
- Treat any personal information relayed onto you from RealEstatePros on behalf of Service Customers regarding a potential job as private and confidential.
- You a solely responsible should you choose to go into a transactional agreement with a Service Customer and any work to complete under that agreement.
- Represent yourself as an entity and in no way do you represent RealEstatePros when you contact a potential Service Customer.
RealEstatePros has no obligation to monitor any member’s use of the Website. However we reserve the right to audit, monitor, retain and disclose any information necessary at times to satisfy any local Law. Three Strike Policy
In the event where multiple Service Customers file a complaint towards a Business Service Provider in regards to not following through with the transactional agreement, rude, offensive behaviour, vulgar or profane language, a Strike will be marked against the Business Service Providers account. If a Business Service Provider re-offends three times, RealEstatePros reserves the right to restrict access to or terminate the account of the particular user. Re-instating any accounts will be entirely at the sole discretion of RealEstatePros.
Service FeesFees for Service Customers
RealEstatePro's is 100% free to use for Service Customers. Fees for Business Service Providers
Fees for Business Service Providers are outlined in the Agent Agreement. RealEstatePros may in the future offer additional services of benefit to Business Service Providers and reserve the right to charge fees for such Services.
You agree to pay all fees incurred to your account based on RealEstatePros fees structure and billing terms. For any reason, if RealEstatePros cannot charge your credit card or secure payment through other payment methods successfully, RealEstatePros reserves the right to enter your account into a grace period at which access to your account and Services will be limited or terminated.
You may at anytime cancel your registration or subscription to any of RealEstatePros’s Services or renewal period by submitting a cancellation request no less than 3 days prior to your auto renewal billing date. You can submit a cancellation request in writing to RealEstatePros’s contact details.
Feedback and Review Feature
RealEstatePros adopts a user feedback system to provide an overall performance and satisfaction rating of individual Business Service Providers from Service Customers. Whereby Service Customers may voluntarily post comments, compliments, reviews and other opinions regarding the serviceability of the Business Service Providers listed on the Website and where Business Service Providers can respond.
As a Business Service provider you agree that Service Customers whom agree to use your services are able to post such feedback and opinions regarding your customer service and serviceability while conducting your business. All user submitted information for feedback purposes is considered to be non-proprietary and such information is accessible publically on the Website and RealEstatePros has the right to use such information without any limitation.
It is expected that users only post comments and reviews that are deemed acceptable, fair, honest and justifiable. RealEstatePros does not guarantee that all comments and reviews posted will adhere to this obligation. RealEstatePros reserves the right to audit, hide and withdraw any comments deemed offensive, unlawful, harmful, profane, defamatory, malicious or equally comparable to protect it’s users.
If any users are found to continually post any of the outlined above unjustifiable negative feedback RealEstatePros can at any time and without prior notice terminate the account of the user and deny access to its Services and Website.
RealEstatePros owns all intellectual and other proprietary rights associated in the Website and Services including but not limited to the software, profile questionnaires, graphics, photos, videos, sound, any trademarks, copyrighted information and logos (for the most part known as ‘Proprietary Information’). By using the Website you acknowledge that you are prohibited from posting, copying, modifying, forwarding, reproducing, displaying in public and making commercial use of any other derivative works of the Proprietary Information unless you have prior written consent from RealEstatePros.
Registered users of RealEstatePros may submit information when using the Website. Such information is the sole responsibility of the particular person or entity that submitted the information and the consequences of posting it. All submitted information is identified as copyright protected whether it has copyright protection or not with the exception of User submitted Feedback and Reviews. Where copyright ownership belongs to a Third Party, you are obligated to attain the necessary rights before using such information.
You acknowledge by voluntarily submitting information or content to the profile pages or common areas of the Website you certify you have the right to grant and therefore expressly grant RealEstatePros with an irrevocable, perpetual, royalty free license to use, communicate, reproduce and publicly display for commercial purposes and any other purposes all the information you have submitted.
RealEstatePros may from time to time use your email address to send you messages notifying you of any important changes to our Services or special offers and promotions. If you have voluntarily provided us with your telephone number, we may use this as an alternate source of contacting you regarding our Services. If you do not want to receive such email messages or telephone calls you can notify us with our contact information at the end of this agreement.
Third Party Websites / Advertising
The Website introduces links to websites of third-parties businesses, including without limitation advertisers. RealEstatePros has no control over these websites and is therefore not responsible for the content including pictures, videos, text, and links of the linked business or advertiser.
These links are provided to you for convenience and by introducing these links it does not imply that RealEstatePros endorses or accepts any responsibility for the services provided by these businesses and advertisers.Your business dealings with these businesses or participation in the promotions or offers from advertisers are solely between you and the Third Party and RealEstatePros has no direct or indirect involvement with such dealings. You agree that RealEstatePros accepts no responsibility for any loss or damages incurred as a result of such dealings.
Disclaimer of Warranties
You understand and acknowledge that the Services is provided on an “as is” and “as available” basis and RealEstatePros does not accept any responsibility for the prompt or delayed delivery, accuracy or existence of information between users.
RealEstatePros does not warrant that the Services will be secure, uninterrupted, defect-free or will meet your requirements. Furthermore will not warrant any information or content obtained from the use of the Website including the facilitation of user submitted information will be correct, accurate or reliable.
In using the Services, you may agree engage in the Services provided by another entity, your choice to involve yourself in these Services will be subject to separate terms between you and the entity involved. You agree that RealEstatePros has no selection over which entity you choose to involve and you use these Services at your sole discretion and risk.
Limitation of Liability
You acknowledge and agree that you use RealEstatePros Services at your own risk and RealEstatePros will not be responsible for or accept any liability in relation to any direct or indirect damages including but not limited, to loss of profits, loss of data, service interruptions, even if RealEstatePros knows of or has been advised of the possibility of such damages. While RealEstatePros undertakes initial limited screening of businesses registering for the Services, RealEstatePros accepts no responsibility in relation to the conduct of these businesses towards future users of the Website and Services. Under no event will RealEstatePros be liable for any damages whether directly or indirectly relating to the conduct of you or anyone else in connection with the use of the Website or Services including but not limited to financial loss, emotional distress, breakage of personal items or other damages resulting from business dealings with other Service Customers or Business Service Providers including Advertisers linked on our Website.You
acknowledge and agree that RealEstatePros makes no representations towards the accuracy of information provided by users of the Website and have no liability to you resulting from incorrect information.
Complaints and Disputes
If you have an issue or complaint regarding the Website or Service, please consult the Frequently Asked Questions page(FAQ). Following this, if your issue or complaint has not been resolved you could contact us by email at: email@example.com
RealEstatePros has no direct or indirect involvement with transactional agreements between Service Customers and Business Service Providers and we only act as a neutral facilitator of information between both parties. Both parties will be jointly responsible to resolve any issues or disputes that may arise as a result from entering into a transactional agreement.
RealEstatePros treats Complaints with the utmost seriousness and operates a Three Strike Policy in order to only list quality Business Service Providers. In the event that multiple complaints have been marked against a Service Providers account, RealEstatePros reserves the right to terminate the account of the service provider to supply its users with only Quality Service Providers.